New clients at Psychcare Clinic, Wahroonga

Your first steps, made simple

Starting with a new psychologist is a big step. Here’s exactly what happens, what it costs and how to begin, so there are no surprises.

Prefer not to call? Ask us to contact you by phone or email.

  • No referral needed
  • Free 15-minute call
  • Wahroonga & telehealth
  • Neuro-affirming

How it works

Four simple steps. We’ll let you know what’s coming at each one.

  1. ConnectBook online, ask us to contact you, or start with a free 15-minute call to see how we work.
  2. Intake formWe’ll send a secure form through our practice system, so you can share your goals and history in your own time.
  3. We prepareWe read your form before your first session, so you don’t have to repeat your story from the start.
  4. BeginYour first session, in our calm Wahroonga clinic or by telehealth. You can ask for adjustments at any time.

How would you like to start?

There’s no wrong choice. Pick whatever feels easiest.

Book online

Choose a time that suits you in our secure booking system. It takes about two minutes, and you’ll get an email confirmation.

Book online

Free 15-minute call

A low-pressure chat with MJ to ask about our neuro-affirming approach, sensory needs or the process, before you commit.

Book a free call

Ask us to contact you

Prefer not to call? Leave your details and we’ll reply by phone or email, whichever you prefer.

Ask us to contact you

Your first session

  • Length: 60 to 70 minutes, to get to know you and what you’d like help with.
  • Fee: $315. With a Mental Health Treatment Plan and GP referral, the Medicare rebate is $101.55, so you pay $213.45.
  • Deposit: a $95 deposit secures your booking and comes off your fee.
  • Changes: please give at least 2 business days’ notice to change or cancel.

See all prices on our fees page. Coming for an assessment? See our assessment options.

You’re welcome to

  • Bring a support person
  • Have your camera on or off for telehealth therapy
  • Use fidgets, take movement breaks or ask for a quieter room
  • Write things down instead of saying them
  • Ask questions at any point

Frequently Asked Questions

Do I need a referral?

No, you can book privately without a referral. To claim a Medicare rebate, you’ll need a Mental Health Treatment Plan and referral from your GP before your first session.

Do I need a diagnosis?

No. You’re welcome whether you’re diagnosed, self-identified or simply wondering.

What happens in the first session?

We talk about what’s brought you here, what you’d like to change and what helps you feel comfortable. You only share what you’re ready to share. Together, we’ll agree on next steps.

Can I have my first session by telehealth?

Yes. Therapy is available by secure video anywhere in Australia. See telehealth.

Where is the clinic?

Suite 4 & 5, 5 Redleaf Avenue, Wahroonga, a short walk from Wahroonga Station. See directions and parking.

Ready when you are

Book online, call us, or start with a free 15-minute call. Prefer email? Write to hello@psychcare.com.au.

(02) 9037 3509

Psychcare is not an emergency service. If you or someone you know is in immediate danger, call 000 or contact Lifeline on 13 11 14.

Scroll to Top